Short Description of Us

To issue a passport to an Emirati citizen holding an expired or about to expire passport, a recent personal photo subject to the standards of the International Civil Aviation Organization (ICAO) is required.

A copy of the service beneficiary’s passport / personal photo / certified birth certificate / salary certificate / lease contract. Please note that documentation may vary depending on the type of service chosen and the data entered in the application.

If the visitor exceeds the scheduled duration of the visit, a fine of (50) dirhams will be imposed for each day of delay.

The maximum period for which a resident can stay outside the country and his residence permit remains valid is (180) days, but the Federal Authority for Identity, Citizenship, Customs and Ports Security has provided a new service according to which a permit is issued for those staying outside the country for more than (6) months, provided that the reason is clarified. Staying outside the country during that period.

Your entry into the United Arab Emirates is subject to verification of your documents at the point of entry through any of the country’s ports.

Private sector: A copy of the sponsored person’s passport / a copy of the employment contract / a personal photo. Government sector: Passport/personal photo. Issuing a visa for family members: a certified marriage contract / a certified birth certificate / a rental contract / proof of the relationship between the sponsor and the sponsored / a salary certificate. Please note that documentation may vary depending on the type of service chosen and the data entered in the application.

The system will inform you of the transaction status via notifications sent via the email that was entered during the registration process. You can also inquire by logging into your own account and viewing the status of orders or via smart phone application notifications.

Please note that printing the residency sticker on the passport has been discontinued, and has been replaced by the ID card issued to residents to prove residency in the country.

Your visa is considered valid to enter the country as of the date of issuance.

The smart services system enables you to verify the validity and reliability of electronic visas.

The Federal Authority for Identity, Citizenship, Customs, and Port Security has provided a service for recovering rejected transaction fees and financial guarantees through the smart services system, so that the customer can submit a request and choose the financial recovery method.

The smart services system is considered very safe in terms of data security and integrity, as the Federal Authority for Identity, Citizenship, Customs and Ports Security has applied the highest levels of security standards to protect the privacy of all users, as it is subject to the terms of the General Data Protection Law (GDPR).

The smart services system enables customers to access the system from anywhere in the world via the Internet.

The Federal Authority for Identity, Citizenship, Customs and Port Security requires all visitors to possess a passport valid for at least six months from the date of arrival. If your passport is valid for less than six months, you will need to renew it before applying for a visa and traveling to the UAE.

It usually takes (3) to (5) business days to process a visa application, noting that working days in the United Arab Emirates start from Monday to Friday.

The reasons will be explained if the application is rejected, but if the reason is not mentioned, then the Federal Authority for Identity, Citizenship, Customs and Ports Security reserves the right not to disclose the reasons that led it to refuse to grant the visa.

The “savings system” comes into effect in implementation of Cabinet Resolution No. 96 of 2023, which is an optional system alternative to the end-of-service reward system in effect in accordance with Federal Decree Law No. (33) of 2021 AD regarding regulating labor relations and its executive regulations, whereby the employer, under the new system By selecting the workers he wishes to register in this system and paying a monthly subscription for them to the approved investment fund, in exchange for the worker receiving his entitlements at the end of his service from the basic subscription amount allocated to him and any resulting investment returns, and this is legally counted as end-of-service entitlements.

There are several goals for this system, the most prominent of which are the following: Ensuring that workers receive end-of-service benefits and protecting them from waves of inflation or the default or bankruptcy of the employer, and providing opportunities to save and develop them and achieve returns on those savings, through an investment system. Enhancing the attractiveness and flexibility of the labor market that supports workers by improving the level of services provided to them. Benefiting from opportunities to invest funds in investment tools for economic activities in the country

The system applies optionally to employers in private sector establishments in the country, including free zones, and workers in those establishments. The following categories are also entitled to register in the system if they desire the additional voluntary subscription option only: Natural persons for investment purposes, including independent business owners and those holding a self-employment permit. Non-citizen employees working in government agencies and institutions, and their affiliated facilities and companies. Citizens working in the government and private sectors, with the establishment or employer continuing to be committed to paying contributions for citizens in the pension and social insurance systems in accordance with the legislation in force in the countries.

Participation in the system is optional for employers, and mandatory for workers if the employer chooses to register them in the system. The system also allows optional and voluntary participation for the following categories: Natural persons for investment purposes, including independent business owners and those holding a self-employment permit. Non-citizen employees working in government agencies and institutions, and their affiliated facilities and companies. Citizens working in the government and private sectors, with the establishment or employer continuing to be committed to paying contributions for citizens in the pension and social insurance systems in accordance with the legislation in force in the country.

The worker is not entitled to register in the savings system unless he is registered by the employer.

The employer selects one of the investment funds licensed by the Securities and Commodities Authority, and contracts with it to register its employees in the system.

When subscribing to the savings system, the employer must choose a number or category of employees, register their data and information with the investment fund through the administrative services intermediary, and commit to paying the basic subscription amounts without deducting from the wages of employees who are registered in the system.

It is the amount of money paid by the employer on a monthly basis to the system and depends on the worker’s years of experience and his basic salary. The employer is obligated to pay it without deducting from the employee’s wages.

The basic subscription amount is calculated based on the employee’s years of experience and basic salary, based on the employee’s continuous service period as of the date of the start of his service and his contractual relationship with his employer, and not from the date of his registration in the system. As follows: Full-time employee: a percentage of (5.83%) of the employee’s monthly basic wage if the period of service does not exceed (5) five years, and a percentage of (8.33%) of the employee’s monthly basic wage if his period of service exceeds (5) five years. Employees in other work patterns: The contribution percentage referred to in Paragraph (A) is applied from the monthly basic wage, which is calculated in accordance with what is contained in the Decree Law and its executive regulations.

The employer is responsible for calculating the monthly subscription amount, based on the employee’s continuous service period, starting from the date of the start of his service and his contractual relationship with his employer, and not from the date of his registration in the system.

The savings system provides an additional voluntary subscription option for employees registered in this system with the aim of increasing their savings and encouraging them to conduct sound financial planning.

The amount of money that an employee can pay from his wages on a monthly or annual basis according to his desire, and these amounts are not included in the end-of-service entitlements. He has the right to withdraw this money whenever he wants.

The employer must pay the basic subscription amounts to employees who are registered in the system on a monthly basis in accordance with the terms of the contract with the investment fund.

The employer must pay and transfer the basic monthly subscription amounts to the investment fund account within a maximum of 15 days from the first day of each calendar month.

It is prohibited - in any case - to withdraw the basic subscription amount and the profits and returns generated from it in the savings system before the end of the work relationship between the employer and the employee. However, the employer has the right to recover the basic subscription amounts only if the work relationship ends before one year has passed from its beginning.

ءThe voluntary contribution percentage must not exceed 25% of the total wage if the payment is monthly, and in total it must not exceed the same percentage annually if the sum is lump sum.

Yes, the employee can change the percentage or amount of the voluntary contribution whenever he wants, or stop paying.

The employee has the right to withdraw part or all of the paid additional voluntary subscription amounts or their investment returns, in accordance with the controls in force at the investment fund.

The voluntary contribution amount is not counted among the employee’s end-of-service benefits.

The additional voluntary contribution rate must not exceed 25% of the employee’s gross salary, monthly or annually.

The worker registered in the system can pay the voluntary contribution amount according to two options as follows: Monthly payment in an amount or percentage of his monthly wage according to his desire, through the employer. Payment in a lump sum directly to his account in the savings system with the administrative services broker.

no. The employee's entitlement to additional voluntary contributions ends upon the end of the work relationship with the employer, and he has the right to keep his money in the system if he so desires without paying additional amounts.

The system provides a minimum of 3 main investment options as follows: Capital Guarantee Portfolio Option: This is an option that is free of any risks and guarantees the preservation of capital, which must be adhered to if the employee is an unskilled worker. Risk-based investment options: include options for various investment portfolios that carry varying degrees of financial risk in proportion to their expected returns. Options for investment funds that are compatible with Islamic law.

Unskilled workers are registered exclusively in the capital portfolio option only, while skilled workers have the choice between investment options based on the various risks provided by the system.

The employer cannot change the investment option for its employees registered in the system. Unskilled workers are registered exclusively in the capital guarantee portfolio option, while skilled workers have the right to choose and change the investment option according to their desire.

It is an option that is free of any risks and guarantees the preservation of capital.

The employee receives end-of-service benefits and any profit returns earned according to the savings system only in the event of the end of the contractual relationship with the employer. This is within a period not exceeding 14 days from the date of the end of the work relationship with the employer, or for the employee’s beneficiaries within a period not exceeding ten working days from the date of his death.

The employee can complete the investment of end-of-service financial benefits according to the savings system after the end of the contractual relationship with his employer, without paying any additional contributions.

It is paid by the investment fund to the employee’s beneficiaries and his heirs within a period not exceeding ten (10) working days from the date of his death.

As an employee, you have the right to withdraw end-of-service benefits according to the savings system only in the event of the end of the contractual relationship with the employer.

The employer is obligated to calculate the amounts due to the employee before registering him in the savings system in accordance with the legislation in force in this regard, and he is obligated to pay them upon the end of the contractual relationship, calculated on the value of the employee’s basic wage at the time of participation in the savings system.

The employer has the right to withdraw from the savings system after one year of subscription based on the Ministry’s approval, taking into account the following conditions: The period of participation in the system must not be less than one year, except in exceptional cases determined by the Minister of Human Resources and Emiratisation. There are no outstanding administrative fines or existing labor disputes pending settlement by the employer. Submitting the credit report to the Ministry to ensure sufficient financial solvency to meet employees’ end-of-service benefits. Not affecting the employee’s rights and entitlements.

The employer’s withdrawal from the savings system will result in the following: It is not permissible for the employer to recover the basic subscription amounts, and the employee has the right to withdraw his entitlements after the end of the employment relationship, or keep them for the continuity of the investment, without paying any additional contributions. Refer to the mechanism for calculating the end-of-service reward in accordance with the decree law and its executive regulations, for the period following withdrawal from the savings system.

An entity is obligated to pay the basic subscription amounts for all employees who have registered in the system on a monthly basis. If they fail to do so, the following procedures will be applied gradually: Within 30 days from the date of payment, the system sends an electronic written warning to the employer of the necessity of paying the basic subscription within a period not exceeding five working days from the date of receiving the warning. If the basic subscription is not paid within 15 days from the date of sending the warning, the fund manager will notify the Ministry of Human Resources and Emiratisation. After two months have passed from the date of the employer’s failure to pay, the Ministry of Human Resources and Emiratisation shall stop issuing new work permits to the employer until all subscription amounts due from it are paid, or any other administrative measures are taken in accordance with its applicable regulations. After four months have passed from the date of failure to pay the subscription amounts, the Ministry of Human Resources and Emiratisation imposes an administrative fine on the employer of one thousand dirhams per month for each beneficiary.

The Ministry of Human Resources and Emiratisation organizes the award annually in order to enhance the competitiveness of the UAE labor market, increase the productivity and efficiency of the labor market, and enhance the well-being and quality of life of the workforce in the private sector, in line with the successive developments witnessed by the country at various levels.

The first session of the award was launched in 2023, with the approval of the Council of Ministers and the patronage of His Highness Sheikh Mansour bin Zayed Al Nahyan, Vice President of the UAE, Deputy Prime Minister, and Head of the Presidential Court.

The award aims to appreciate the distinguished contributions of all parties concerned with the local labor market, whether workers, establishments or business services partners. A main category was allocated to each of the targeted entities, with subcategories based on special criteria to ensure that all outstanding contributions at all levels are honored.

Establishments category - leading establishments in the labor market field that have contributed to managing labor relations in a distinguished manner Labor - the distinguished workforce that has contributed to serving work and society in the UAE Business services partners - business services offices/recruitment offices/employment agencies that have contributed to developing leading labor market practices

Receiving applications is scheduled to begin from next June until August 31, which is the closing date for receiving applications